HARVX support

Shipping, Returns  & EXCHANGE POLICY

At HARVX, every piece is created with care and attention to detail. Our garments feature individually screen-printed artwork, making each piece a reflection of our creative vision and craftsmanship. As an independent clothing brand, we prepare our products with the utmost care to ensure they meet our quality standards.

Because our products are specially prepared and screen-printed, we do not accept returns or offer refunds. However, we are happy to offer exchanges within 15 days of delivery.


Delivery policy

Shipping

  • Order processing Once your order is successfully placed, our team begins processing it within 1–2 business days.
  • Standard delivery Estimated delivery within 5–7 business days.
  • Express delivery Estimated delivery within 3–5 business days.
  • International delivery Estimated delivery within 7–21 business days depending on the destination.
Free shipping No shipping costs are added at checkout order above 55$.  HARVX deliveries ship free.

EXCHANGE POLICY

EXCHANGE POLICY

If you are not completely satisfied with the size of your purchase, you may request an exchange within 15 days of the delivery date.

To qualify for an exchange, items must be:

  • Unworn, unwashed, and in their original condition.
  • Returned with all original tags attached.
  • Free from damage, stains, or signs of use.

All exchanges are subject to product availability and approval by HARVX.

  • SHIPPING COSTS FOR EXCHANGE Customers are responsible for all shipping costs associated with exchanges, including shipping the original item back to HARVX and shipping the replacement item, unless otherwise agreed upon by HARVX.

    We recommend using a trackable shipping service, as HARVX cannot guarantee receipt of items shipped without tracking.

  • HOW TO REQUEST AN EXCHANGE

    To request an exchange, please contact our customer support team within 15 days of receiving your order. Include your order number, the item you wish to exchange, and the replacement size or product you would prefer.

    Please wait for confirmation and instructions from our team before shipping any item back to us.

  • NON-REFUNDABLE ITEMS

    All purchases are final. We do not accept returns for refunds or store credit. Exchanges are available only under the conditions outlined in this policy.

    If your order arrives damaged, defective, or incorrect, please contact us so we can review the issue and assist you appropriately.

  • Processing time

    Once your returned item has been received and inspected, we will notify you regarding the status of your exchange. Processing times may vary depending on product availability and shipping.

  • THANK YOU FOR SUPPORTING HARVX

    As an independent clothing brand, your support allows us to continue creating original artwork and bringing our designs to life. We appreciate every customer who chooses HARVX and thank you for being part of our journey.

    For any questions regarding this policy, please contact our customer support team.

Need help with an order?

If you received an incorrect or damaged item, or have questions about your return, contact HARVX support and we’ll help you with the next step.

Contact support